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Mélange et al. (2016) investigated a continuous-time queueing system with two types of customers each having their own dedicated server, where the two dedicated servers are in parallel and have different service rates, meanwhile, the system adopts a global First-Come-First-Served (gFCFS) service discipline, i.e., all new arrivals queue together in a common FCFS queue, regardless of their types. In the present paper, we aim to give a further study on this queueing model, in which the two dedicated servers are accommodated in series. By using matrix analytic method and spectral expansion method, steady state probabilities are derived to make the straightforward computation of performance measures and the sojourn time of an arbitrary customer. Finally, some numerical examples are provided to show the effect of several system parameters on performance measures.
Jiang, Tao 1 ; Liu, Liwei 2
@article{RO_2017__51_4_945_0, author = {Jiang, Tao and Liu, Liwei}, title = {Analysis of a two-class continuous-time queueing model with two tandem dedicated servers}, journal = {RAIRO - Operations Research - Recherche Op\'erationnelle}, pages = {945--963}, publisher = {EDP-Sciences}, volume = {51}, number = {4}, year = {2017}, doi = {10.1051/ro/2017012}, mrnumber = {3783929}, zbl = {1403.90241}, language = {en}, url = {http://geodesic.mathdoc.fr/articles/10.1051/ro/2017012/} }
TY - JOUR AU - Jiang, Tao AU - Liu, Liwei TI - Analysis of a two-class continuous-time queueing model with two tandem dedicated servers JO - RAIRO - Operations Research - Recherche Opérationnelle PY - 2017 SP - 945 EP - 963 VL - 51 IS - 4 PB - EDP-Sciences UR - http://geodesic.mathdoc.fr/articles/10.1051/ro/2017012/ DO - 10.1051/ro/2017012 LA - en ID - RO_2017__51_4_945_0 ER -
%0 Journal Article %A Jiang, Tao %A Liu, Liwei %T Analysis of a two-class continuous-time queueing model with two tandem dedicated servers %J RAIRO - Operations Research - Recherche Opérationnelle %D 2017 %P 945-963 %V 51 %N 4 %I EDP-Sciences %U http://geodesic.mathdoc.fr/articles/10.1051/ro/2017012/ %R 10.1051/ro/2017012 %G en %F RO_2017__51_4_945_0
Jiang, Tao; Liu, Liwei. Analysis of a two-class continuous-time queueing model with two tandem dedicated servers. RAIRO - Operations Research - Recherche Opérationnelle, Tome 51 (2017) no. 4, pp. 945-963. doi: 10.1051/ro/2017012
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