Geodesic
On the Performance of the M1,M2/G1,G2/1 Retrial Queue With Pre-Emptive Resume Policy
Yugoslav journal of operations research, Tome 25 (2015) no. 1, p. 153 .

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Priority mechanism is an invaluable scheduling method that allows customers to receive different quality of a service. Service priority is clearly today a main feature of the operation of any manufacturing system. We are interested in an M1,M2/G1,G2/1 priority retrial queue with pre-emptive resume policy. For the model in question, we discuss the problem of ergodicity, and by using the method of supplementary variables, we find the partial generating functions of the steady state system state distribution. Moreover, some pertinent performance measures are obtained and numerical study is also performed.
Classification : 60K25.
Keywords: Retrial Queue, Pre-emptive Resume Policy, Steady-state Distribution,Performance Measure, Priority Customer. 
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Leila Boutarfa; Natalia Djellab. On the Performance of the M1,M2/G1,G2/1 Retrial Queue With Pre-Emptive Resume Policy. Yugoslav journal of operations research, Tome 25 (2015) no. 1, p. 153 . http://geodesic.mathdoc.fr/item/YJOR_2015_25_1_a8/