Geodesic
On the Single-Server Retrial Queue
Yugoslav journal of operations research, Tome 16 (2006) no. 1, p. 45 .

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In this work, we review the stochastic decomposition for the number of customers in M/G/1 retrial queues with reliable server and server subjected to breakdowns which has been the subject of investigation in the literature. Using the decomposition property of M/G/1 retrial queues with breakdowns that holds under exponential assumption for retrial times as an approximation in the non-exponential case, we consider an approximate solution for the steady-state queue size distribution.
Keywords: Retrial queue, stochastic decomposition, breakdown, embedded Markov chain. 
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Natalia V. Djellab. On the Single-Server Retrial Queue. Yugoslav journal of operations research, Tome 16 (2006) no. 1, p. 45 . http://geodesic.mathdoc.fr/item/YJOR_2006_16_1_a2/