Application of ELECTRE III and DEA Methods in the Bpr of a Bank Branch Network
Yugoslav journal of operations research, Tome 15 (2005) no. 2, p. 259

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Operational research methodologies are a powerful tool assisting managers in their effort to critically review business data and decide on future business actions. This paper presents the application of Electre multi-criteria methodology and Data Envelopment Analysis, as a part of a small commercial bank’s ongoing effort to reengineer its branch network. We focus on two particular problems: first, categorization of the branches so as to apply adequate equivalent organizational schemas and second the assessment of relative efficiency of human resources.
Classification : 90B50 91B06 90C05
Keywords: Classification, ranking, efficiency, ELECTRE methods, Data Envelopment Analysis, banking.
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Xenofon Damaskos; Glykeria Kalfakakou. Application of ELECTRE III and DEA Methods in the Bpr of a Bank Branch Network. Yugoslav journal of operations research, Tome 15 (2005) no. 2, p. 259 . http://geodesic.mathdoc.fr/item/YJOR_2005_15_2_a5/