Geodesic
Collaborative Method to Maintain Business Process Models Updated
Computer Science and Information Systems, Tome 11 (2014) no. 2.

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Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.
Keywords: Collaborative Business Process Updating Method, Groupware Modeling Tool, Shared Business Process Models 
@article{CSIS_2014_11_2_a3,
     author = {Nuno Castela and Paulo Dias and Marielba Zacarias and Jos\'e Tribolet},
     title = {Collaborative {Method} to {Maintain} {Business} {Process} {Models} {Updated}},
     journal = {Computer Science and Information Systems},
     publisher = {mathdoc},
     volume = {11},
     number = {2},
     year = {2014},
     url = {http://geodesic.mathdoc.fr/item/CSIS_2014_11_2_a3/}
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Nuno Castela; Paulo Dias; Marielba Zacarias; José Tribolet. Collaborative Method to Maintain Business Process Models Updated. Computer Science and Information Systems, Tome 11 (2014) no. 2. http://geodesic.mathdoc.fr/item/CSIS_2014_11_2_a3/