@article{ZNSL_2018_474_a4, author = {E. S. Garai}, title = {On the convergence of workload in a service system to {Brownian} motion with switching variance}, journal = {Zapiski Nauchnykh Seminarov POMI}, pages = {77--89}, year = {2018}, volume = {474}, language = {ru}, url = {http://geodesic.mathdoc.fr/item/ZNSL_2018_474_a4/} }