@article{YJOR_2023_33_4_a6,
     author = {R S Yohapriyadharsini and V Suvitha},
     title = {Multi-server {Markovian} heterogeneous arrivals queue with two kinds of working vacations and impatient customers},
     journal = {Yugoslav journal of operations research},
     pages = {643 },
     publisher = {mathdoc},
     volume = {33},
     number = {4},
     year = {2023},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/YJOR_2023_33_4_a6/}
}