%0 Journal Article %A Rakesh Kumar %A Sumeet Kumar Sharma %T A Single-Server Markovian Queuing System With Discouraged Arrivals and Retention of Reneged Customers %J Yugoslav journal of operations research %D 2014 %P 119 %V 24 %N 1 %I mathdoc %U http://geodesic.mathdoc.fr/item/YJOR_2014_24_1_a8/ %G en %F YJOR_2014_24_1_a8