%0 Journal Article %A A. I. Shawky %A M. S. El-Paoumy %T The Truncated Hyper-Poisson Queues: $H_k / M^{a,b} / C / N$ With Balking, Reneging and General Bulk Service Rule %J Yugoslav journal of operations research %D 2008 %P 23 %V 18 %N 1 %I mathdoc %U http://geodesic.mathdoc.fr/item/YJOR_2008_18_1_a2/ %G en %F YJOR_2008_18_1_a2