@article{VSGTU_2018_22_4_a4, author = {V. N. Tarasov and E. Akhmetshina}, title = {The average waiting time in a $H_2/H_2/1$ queueing system with delay}, journal = {Journal of Samara State Technical University, Ser. Physical and Mathematical Sciences}, pages = {702--713}, publisher = {mathdoc}, volume = {22}, number = {4}, year = {2018}, language = {ru}, url = {http://geodesic.mathdoc.fr/item/VSGTU_2018_22_4_a4/} }