@article{SJC_2011_5_1_a2,
     author = {Katz, Adi and Berman, Irit},
     title = {Designing an {E-Mail} {Prototype} to {Enhance} {Effective} {Communication} and {Task} {Management:} {A} {Case} {Study}},
     journal = {Serdica Journal of Computing},
     pages = {39--64},
     publisher = {mathdoc},
     volume = {5},
     number = {1},
     year = {2011},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/SJC_2011_5_1_a2/}
}