@article{RO_1974__8_1_45_0,
     author = {Krakowski, M.},
     title = {Arrival and departure processes in queues. {Pollaczek-Khintchine} formulas for bulk arrivals and bounded systems},
     journal = {RAIRO - Operations Research - Recherche Op\'erationnelle},
     pages = {45--56},
     publisher = {EDP-Sciences},
     volume = {8},
     number = {V1},
     year = {1974},
     zbl = {0276.60090},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/RO_1974__8_1_45_0/}
}