@article{PFMT_2011_3_a12,
     author = {A. N. Starovoitov},
     title = {Queueing system with batch arrivals, batch service and disasters},
     journal = {Problemy fiziki, matematiki i tehniki},
     pages = {78--80},
     publisher = {mathdoc},
     number = {3},
     year = {2011},
     language = {ru},
     url = {http://geodesic.mathdoc.fr/item/PFMT_2011_3_a12/}
}