@article{NUMA_1989__54_3_133304,
     author = {R.H. Chan},
     title = {Iterative {Methods} for {Overflow} {Queuing} {Models} {II.}},
     journal = {Numerische Mathematik},
     pages = {57--78},
     publisher = {mathdoc},
     volume = {54},
     number = {3},
     year = {1989},
     zbl = {0638.65100},
     url = {http://geodesic.mathdoc.fr/item/NUMA_1989__54_3_133304/}
}