@article{MET_1969__14_175393,
     author = {S. Subba Rao},
     title = {Balking and reneging in {M|G|l} {Systems} with postponable interruptions},
     journal = {Metrika},
     pages = {101--116},
     publisher = {mathdoc},
     volume = {14},
     year = {1969},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/MET_1969__14_175393/}
}