@article{ITVS_2013_1_a6,
     author = {A. G. Mikheev and V. E. Pyatetskiy},
     title = {Business process management systems. {Problems} and solutions},
     journal = {Informacionnye tehnologii i vy\v{c}islitelnye sistemy},
     pages = {60--70},
     publisher = {mathdoc},
     number = {1},
     year = {2013},
     language = {ru},
     url = {http://geodesic.mathdoc.fr/item/ITVS_2013_1_a6/}
}