TY  - JOUR
AU  - T. V. Rusilko
AU  - A. V. Pankov
TI  - Queueing network model of a call center with customer retrials and impatient customers
JO  - Izvestiya of Saratov University. Mathematics. Mechanics. Informatics
PY  - 2024
SP  - 287
EP  - 297
VL  - 24
IS  - 2
PB  - mathdoc
UR  - http://geodesic.mathdoc.fr/item/ISU_2024_24_2_a11/
LA  - en
ID  - ISU_2024_24_2_a11
ER  -