@article{IJAMCS_2018_28_2_a11,
     author = {Jiang, T. and Ammar, S. I. and Chang, B. and Liu, L.},
     title = {Analysis of an {N-policy} {GI/M/1} queue in a multi-phase service environment with disasters},
     journal = {International Journal of Applied Mathematics and Computer Science},
     pages = {375--386},
     publisher = {mathdoc},
     volume = {28},
     number = {2},
     year = {2018},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/IJAMCS_2018_28_2_a11/}
}