TY - JOUR AU - Baek, J. AU - Dudina, O. AU - Kim, C. TI - A queueing system with heterogeneous impatient customers and consumable additional items JO - International Journal of Applied Mathematics and Computer Science PY - 2017 SP - 367 EP - 384 VL - 27 IS - 2 PB - mathdoc UR - http://geodesic.mathdoc.fr/item/IJAMCS_2017_27_2_a10/ LA - en ID - IJAMCS_2017_27_2_a10 ER -