@article{CSIS_2020_17_1_a7,
     author = {Geert Poels and F\'elix Garc{\'\i}a and Francisco Ruiz and Mario Piattini},
     title = {Architecting {Business} {Process} {Maps}},
     journal = {Computer Science and Information Systems},
     publisher = {mathdoc},
     volume = {17},
     number = {1},
     year = {2020},
     url = {http://geodesic.mathdoc.fr/item/CSIS_2020_17_1_a7/}
}