@article{CSIS_2014_11_2_a19,
     author = {Yejun Xu and Carlos Llopis-Albert and J. Gonz\'alez},
     title = {An application of {Structural} {Equation} {Modeling} for {Continuous} {Improvement}},
     journal = {Computer Science and Information Systems},
     publisher = {mathdoc},
     volume = {11},
     number = {2},
     year = {2014},
     url = {http://geodesic.mathdoc.fr/item/CSIS_2014_11_2_a19/}
}