@article{CSIS_2013_10_4_a10,
     author = {Peter Hancox and Nikolaos Polatidis},
     title = {An evaluation of keyword, string similarity and very shallow syntactic matching for a university admissions processing infobot},
     journal = {Computer Science and Information Systems},
     publisher = {mathdoc},
     volume = {10},
     number = {4},
     year = {2013},
     url = {http://geodesic.mathdoc.fr/item/CSIS_2013_10_4_a10/}
}