@article{CGTM_2014_7_a18,
     author = {Anna V. Melnik},
     title = {Pricing in queueing systems $M/M/m$ with delays},
     journal = {Contributions to game theory and management},
     pages = {214--220},
     year = {2014},
     volume = {7},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/CGTM_2014_7_a18/}
}