@article{AMI_2009_36_a5,
     author = {Tien Van Do},
     title = {A computational algorithm for the {CPP/M/c} retrial queue},
     journal = {Annales mathematicae et informaticae},
     pages = {61--69},
     publisher = {mathdoc},
     volume = {36},
     year = {2009},
     language = {en},
     url = {http://geodesic.mathdoc.fr/item/AMI_2009_36_a5/}
}