@article{10_21136_AM_1972_103409,
     author = {Z{\'\i}tek, Franti\v{s}ek},
     title = {\"Uber die {Kundenreihenfolge} in {Systemen} $M/E_r/1$},
     journal = {Applications of Mathematics},
     pages = {191--208},
     publisher = {mathdoc},
     volume = {17},
     number = {3},
     year = {1972},
     doi = {10.21136/AM.1972.103409},
     mrnumber = {0297041},
     zbl = {0245.60072},
     language = {ge},
     url = {http://geodesic.mathdoc.fr/articles/10.21136/AM.1972.103409/}
}