%0 Journal Article %A Srinivas R. Chakravarthy %A Serife Ozkar %T MAP/PH/1 queueing model with working vacation and crowdsourcing %J Mathematica Applicanda %D 2016 %P 263-294 %V 44 %N 2 %I mathdoc %U http://geodesic.mathdoc.fr/articles/10.14708/ma.v44i2.1244/ %R 10.14708/ma.v44i2.1244 %G pl %F 10_14708_ma_v44i2_1244