%0 Journal Article %A Srinivas R. Chakravarthy %T Analysis of a multi-server queueing model with vacations and optional secondary services %J Mathematica Applicanda %D 2013 %P 145-169 %V 41 %N 2 %I mathdoc %U http://geodesic.mathdoc.fr/articles/10.14708/ma.v41i2.389/ %R 10.14708/ma.v41i2.389 %G pl %F 10_14708_ma_v41i2_389